Customer service is an extremely important component of any business. After all, without customers there is no business! It’s necessary to keep current customers happy
Essential Plumbing Tricks You Should Know This Blog post courtesy of our friends at Donley Service Center In the tricky world of home maintenance,
I was reading an article the other day which dealt with someone’s experience dealing with contractors. It reminded me of a remodel we had to
Something came across my desk the other day about “how you answer your phone” It got me thinking that this is one of the most
A customer asked me what type of things they could do that would stand out from their competitors. We were discussing something about how the
I get quite a few telemarketing calls these days and I am sure that many of you reading this post get them too. Now,
Many people don’t think of plumbing as a high health risk occupation. However, plumbers have constant exposure to infectious water, body fluids, dirty plumbing tools,
Since I run a business, I get quite a few calls from people trying to sell me products and services. I am starting to notice a trend. I am going to leave the scope of this broad so it doesn’t look like I am targetting any specific industries. I would just like this blog to be a learning experience.
Some of the calls I get it is obvious that the caller has not bothered to look up my company on the internet
When you make an effort to offer excellent customer service, educate your customers on new and innovative products, and always work with honesty and integrity it will come back to you many times over. The definition of insanity is, “doing the same thing over and over and expecting a different result”. If what you are doing now is not working, then maybe its time to try a different approach. There are so many different ways to advertise and market a business.
Instead of waiting for the customer to call you, why not call them? Target some of your local businesses, walk in and introduce yourself. Let them know how you can help them save money or solve a problem