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Be Thankful for What You Have Right Now

I was looking through my old posts and trying to think up a topic for this week’s post. The only thing that came to mind

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Tips to Enhance the Search Engine Presence of Your Plumbing Business Website

One of the most effective ways to market your local plumbing business today is search engine optimization. People are turning to the search engines to

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Network in Person to Generate Local Business

Don’t think that your marketing efforts are complete just because you have a nice website and run advertisements in the local newspapers. As the owner

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How to Provide a Great Customer Experience Right from the Start

To be successful in any service industry, not just the plumbing industry, it requires two things. First, you need to provide an excellent service. Being

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Customers Hire Plumbers They Like!

Customers take many things into account when they hire a plumber or any other kind of service provider, however one of the most important factors

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Overcharging a Customer Will Damage Your Reputation!

When a customer calls up your plumbing company, there’s a good chance that they are in need of a professional repair ASAP. They are in

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5 Ways to Achieve Better Customer Service For Your Plumbing Company

Customer service is an extremely important component of any business. After all, without customers there is no business! It’s necessary to keep current customers happy

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Guest Blog from Donley Service Center

Essential Plumbing Tricks You Should Know This Blog post courtesy of our friends at Donley Service Center    In the tricky world of home maintenance,

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Treat your customers how you would like to be treated

I was reading an article the other day which dealt with someone’s experience dealing with contractors.  It reminded me of a remodel we had to

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Phone etiquette, back to basics!

Something came across my desk the other day about “how you answer your phone” It got me thinking that this is one of the most

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