Customer Appreciation

“Did you know? You are the most important person in our business.  You are not dependent on us… We are dependent on YOU.  You are not an interruption of our work… You are the purpose for it.  You do us a favor when you stay with us… We are not doing You a favor by serving You.  You come to us with your needs… It is our job to fulfill them to the best of our ability.  You deserve the most courteous attention that we can give.  Let us take this moment to say THANK YOU.  We the entire staff at Windcliff, appreciate having you as a customer, guest, and friend.”

Welcome Home!

I found this on the envelope that had my check in information for a recent vacation in Colorado.  The stay was fantastic and it really showed that the staff appreciated their customers.  I think that many businesses could benefit by adopting this attitude.

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