Benefits of Using a Solar Hot Water SystemMarch 18, 2014 9:08 am
As your plumbing customers continue to look towards eco-friendly alternatives for their home, it’s worth recommending that they make the switch to a solar hot water system. There are many environmental and financial benefits to using a solar hot water... Read More >>
Be Thankful for What You Have Right NowJanuary 17, 2014 8:36 am
I was looking through my old posts and trying to think up a topic for this week’s post. The only thing that came to mind for the beginning of the new year is “gratitude”. I speak with many plumbers on... Read More >>
Treat your customers how you would like to be treatedMay 2, 2013 12:33 pm
I was reading an article the other day which dealt with someone’s experience dealing with contractors. It reminded me of a remodel we had to do several years ago due to a flood. It was an interesting experience dealing with... Read More >>
There is so much information out there right at your fingertips!February 13, 2013 10:33 am
I get quite a few telemarketing calls these days and I am sure that many of you reading this post get them too. Now, if you are on this website, reading this post, you probably know what “1-800-PLUMBING” is... Read More >>
Customer Service first impressionsJuly 30, 2012 11:37 am
Since I run a business, I get quite a few calls from people trying to sell me products and services. I am starting to notice a trend. I am going to leave the scope of this broad so it doesn't look like I am targetting any specific industries. I would just like this blog to be a learning experience. Some of the calls I get it is obvious that the caller has not bothered to look up my company on the internet
Is your business booming or are you just getting by?July 20, 2012 11:52 am
When you make an effort to offer excellent customer service, educate your customers on new and innovative products, and always work with honesty and integrity it will come back to you many times over. The definition of insanity is, "doing the same thing over and over and expecting a different result". If what you are doing now is not working, then maybe its time to try a different approach. There are so many different ways to advertise and market a business.
Why You Still Can’t Beat Your Search CompetitionNovember 30, 2011 5:58 pm
SEO is a long term process. You aren’t going to see results quickly, but within six months to a year of an SEO campaign you should start to see some improvement in your search ranking. What if you’ve been working at it for a year and don’t see any significant change?
Under Promise and Over DeliverNovember 23, 2011 5:51 pm
...always give more than what is in the contract or proposal...
Customer AppreciationNovember 2, 2011 2:41 pm
When you appreciate your customers, it shows!
Networking described by someone using it effectivelyApril 14, 2011 5:25 pm
Gery King of BK Plumbing & Bath shared his networking experience during a recent conference call. He uses local networking groups to effectively market and advertise his business.