Phone etiquette, back to basics!April 26, 2013 1:34 pm
Something came across my desk the other day about “how you answer your phone” It got me thinking that this is one of the most important things for a service company, yet so many companies do not have any guidelines... Read More >>
Do you have pipes that are clogged that you don’t know about?August 26, 2010 12:54 pm
I still encounter companies that do not have a handle on their phone system. Busy signals, phone ringing without being answered, no voice mail. Its like burning money. There are simple solutions that are very cost effective for any size business.
Are there tools that you may not be using yet?May 26, 2010 4:30 pm
There are many tools of the trade, but it may be time to take a look at some tools to make your business run smoother and more efficiently. With all the technological advances, there may be a useful and cost effective tool that you can use that will help your business prosper.
Voice over IP Phone System saves moneyApril 30, 2010 6:51 pm
One of the most important tools in the trade is the telephone. The telephone has evolved into a very complex piece of equpment. As a company grows there are many features that are useful for maximum productivity. For starters, it... Read More >>
Blackberry DialingMarch 16, 2010 4:22 pm
Some Blackberry phones do not support direct mapping of numbers and letters: 2 = ABC, 3 = DEF, 4 = GHI, 5 = JKL, 6 = MNO, 7 = PQRS, 8 = TUV, 9 = WXYZ So, the question is... Read More >>