Phone etiquette, back to basics!
April 26, 2013 1:34 pmSomething came across my desk the other day about “how you answer your phone” It got me thinking that this is one of the most important things for a service company, yet so many companies do not have any guidelines... Read More >>
There is so much information out there right at your fingertips!
February 13, 2013 10:33 amI get quite a few telemarketing calls these days and I am sure that many of you reading this post get them too. Now, if you are on this website, reading this post, you probably know what “1-800-PLUMBING” is... Read More >>
Voice over IP Phone System saves money
April 30, 2010 6:51 pmOne of the most important tools in the trade is the telephone. The telephone has evolved into a very complex piece of equpment. As a company grows there are many features that are useful for maximum productivity. For starters, it... Read More >>