Treat your customers how you would like to be treated
May 2, 2013 12:33 pmI was reading an article the other day which dealt with someone’s experience dealing with contractors. It reminded me of a remodel we had to do several years ago due to a flood. It was an interesting experience dealing with... Read More >>
Phone etiquette, back to basics!
April 26, 2013 1:34 pmSomething came across my desk the other day about “how you answer your phone” It got me thinking that this is one of the most important things for a service company, yet so many companies do not have any guidelines... Read More >>